19 Mar
2023
Full-Time Offsite Implementation Consultant (Associate) – Libona
Job Description
We are looking for an Implementation Consultant to help our new mid-market clients get up and running with our system as quickly as possible. As a member of the Implementation team, the Implementation Consultant is responsible for ensuring that all client deliverables are fulfilled.
Job Title : Offsite Implementation Consultant (Associate)
Location : Libona, Bukidnon Province, Philippines
Salary : $ 35.49 per hour.
Company : Michael Page
Job Type : Full-Time
Qualifications:
- Defining the scope, assigning resources, creating deadlines, communicating strategies, and suggesting testing and maintenance
- Monitor deployment throughout the first 60-90 days of customer lifetime to meet implementation KPIs, engage customers who have low use and provide best practices to increase usage, as well as identify areas of potential.
- Customers should be told what they can get out of client tools and consultations like enablement, communications, change management, and technical advice.
- When deploying new processes, test new scripts, workflows, or other solutions. Project cooperation is necessary for more complicated account settings to assure success.
- Each project must be handled in an organized, controlled way that gives the client an idea of when each step of the project will be finished.
- Tuning Company Solutions to meet the unique demands of each customer is an important aspect of deployment.
- Develops alternative technical or business solutions with internal and external subject matter experts; advises on possibilities, risks, costs vs benefits, and influence on other business processes and system priorities.
- Work breakdown structures (WBSs) and a thorough plan (i.e., milestones) are maintained to guarantee the project is completed on time and to specifications.
- To keep everyone up-to-date, project stakeholders get weekly status reports about what the project has accomplished, what plans are in place for the next week, and any problems that need management and stakeholder attention.
- Organizing and coordinating testing, recording and monitoring results, and quickly addressing issues are all part of the job description for this role.
Skills:
- In agreement with functional and technical subject matter experts, alternative technological or commercial solutions are presented (internal and external).
- Five years of expertise in executing, onboarding, managing projects, ensuring customer satisfaction, fostering partnerships, and managing change.
- Accepts a large amount of responsibility for the completion of the project; demonstrates an effective ability to assist others in the completion of projects via the sharing of information; needs minimal supervision from a manager with a more senior position.
- Bachelor’s degree with a focus on business, operations, supply chain management, management information systems, computer science, or project management is preferred.
- Responsible for ensuring configuration accuracy based on business and technical requirements, which includes, but is not limited to, completing end-to-end configuration testing, coordinating and leading Client User Testing, documenting and tracking test results, and ensuring issues are resolved in a timely manner.