18 Mar
2023
Full-Time Front Desk Coordinator – Abakaliki
Job Description
Associates at the front desk are known as “front desk workers.” When guests arrive at the front desk, they strive to make them happy by offering quick and courteous service.
Job Title : Front Desk Coordinator
Location : Abakaliki, Ebonyi, Nigeria
Salary : $ 13.9 per hour.
Company : Manhattan Cardiovascular Associates
Job Type : Full-Time
Qualifications:
- You will be responsible for ordering all of the office’s products, supplies, and services on your own!
- Systematic pre-registration for future bookings based on hotel price and discount programs should be implemented.
- When it comes to registration and staying, be flexible enough to fulfill any particular demands that tourists may have.
- People should be welcomed and greeted with a pleasant, courteous, and respectful tone of speech.
- This role requires the ability to give exceptional customer service at all times.
- Customer happiness and loyalty may be improved by providing excellent customer service.
- The time and attention of newcomers, guests, and visitors should be welcomed with a smile and a thorough check-in procedure.
- In order to keep your members happy, you must promptly and professionally respond to their inquiries, recommendations, and grievances about your organization.
- Staff members should be prepared to give information on neighboring attractions as soon as customers enquire about the hotel’s features and services.
- Cooperative efforts between drivers, housekeepers and reservationists are used to provide excellent customer service.
Skills:
- An candidate must have both night and weekend availability, as well as weekday daytime availability, in order to be considered for a job.
- Capable of routinely lifting and moving gym equipment weighing 15-20 lbs and 45 lbs
- One year of front-desk experience in a customer-service-related position, preferably in healthcare, is required.
- capable of working the most of the day at a front desk position at a desk
- being able to establish rapport with clients and make communication more efficient