18 Mar 2023

Full-Time Front Desk Agent for luxury Hotel – Tapaz

Pinnacle Group, Inc. – Posted by JobsTeam Tapaz, Capiz Province, Philippines

Job Description

Please consider applying for the position of receptionist at our front desk. Job duties include interacting with customers and handling administrative tasks in a dynamic and fast-paced setting. The front desk receptionist’s duties include greeting guests, taking messages, fielding both routine and urgent phone calls, and handling a variety of administrative tasks.

Job Title : Front Desk Agent for luxury Hotel
Location : Tapaz, Capiz Province, Philippines
Salary : $ 36.88 per hour.
Company : Pinnacle Group, Inc.
Job Type : Full-Time


  • Helps guests get registered and badges made up in compliance with security procedures.
  • Check that the equipment and surroundings at every workspace adhere to corporate requirements for safety, maintenance, and cleanliness.
  • provides a generic response to regular customer questions and refers unusual, delicate, or difficult questions, complaints, or other queries to the corporate office manager.
  • maintains up-to-date versions of all relevant documents, including but not limited to records, files, directories, correspondence, and more. manages off-site storage and the shredding of boxes. manages the upkeep and fixing of copy machines.
  • Keep an up-to-date list of residents, including their names and room numbers, emergency call staff, department extensions, key personnel, etc.
  • Handle special administrative projects, including overflow work from department and executive assistants.
  • Engage in and attend mandatory training events (workshops, seminars, etc.), as well as in-service training and on-the-job training programs.
  • Using a multi-line telephone system, politely answers and accurately routes all incoming calls for various company departments. Be polite and businesslike when communicating via the office intercom.
  • Learn the channels for handling customer grievances and conflicts.
  • Make sure visitors/guests follow the guidelines in place and deny admission to anyone who requests it.


  • has experience setting up meetings and appointments and proven calendar management abilities.
  • the ability to prioritize and organize multiple tasks while meeting strict deadlines for writing reports.
  • ability to juggle multiple duties, projects, and details at once.
  • time-management and multitasking prowess, especially the ability to prioritize work effectively.
  • Experience working as a front desk clerk, receptionist, or a similar role is preferred.

How to Apply

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Job Categories: Front Desk Receptionist. Job Types: Full-Time.

Job expires in 18 days.

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