19 Mar 2023


The Mount Sinai Health System – Posted by JobsTeam Cairo, Cairo, Egypt

Job Description

The Scheduling Coordinator has a unique position in that he or she has direct contact with customers and service providers. The ideal applicant will be very organized and detail-oriented, as well as possess strong analytical and problem-solving talents. The ideal applicant will be customer service-oriented, responsible, timely, and driven to work autonomously in order to achieve or exceed the expectations of clients. It is necessary to have excellent verbal and writing communication abilities, as well as excellent interpersonal skills.

Location : Cairo, Cairo, Egypt
Salary : $ 19.13 per hour.
Company : The Mount Sinai Health System
Job Type : Full-Time


  • Provide crucial spot-checks for other schedulers as frequently as necessary, under the supervision of the Manager, Scheduling, and with the advice of the Lead Scheduler.
  • Obtains pertinent information and makes it readily available to the physician; this information includes, among other things, office, OR, and PAT records; labs, blood tests, and imaging; and new patient letters.
  • Track field performance for management reports, including as productivity, utilization, overtime, travel time, and other essential resource data.
  • You must be able to make day-to-day adjustments to the crew schedule in response to resource changes or shifting business circumstances.
  • There should be a sufficient quantity of tasks for each field employee, as well as frequent reporting of any abnormalities in performance that may arise.
  • The task is to identify and evaluate critical routes and constraints in order to determine the impact of modifications on the schedule and to provide suggestions for workarounds to mitigate such impacts.
  • Manually assign field activities to field workers, including travel time, emergency work, and equipment rentals for use while the crews are on the job.
  • Operations and HR should work together to track new hires in the field to ensure they have enough documentation and visibility.
  • Answer incoming calls and emails appropriately. The following are examples of outbound client and/or interpreter tasks: following up on assignments, managing cancellations or inquiries, or rescheduling services for customers.
  • Employing email, text messaging, and other forms of communication throughout the day will allow you to route service providers and other resources with the most efficiency possible.


  • Fast and proactive ability to adapt to new technologies and continuously changing organizations, and ability to flourish in a highly fast-paced and high-pressure working environment
  • As evaluated by physical, psychological, educational, and safety considerations, this individual demonstrates the knowledge and abilities necessary to give care.
  • Improvise and find ways to avoid scheduling issues and alleviate the logistical burden on field workers by taking charge of the scheduling process on your own.
  • Expertise scheduling and coordinating client requests is a plus.
  • Interact well with a wide range of individuals, including those in hospital management and the medical personnel.

How to Apply


Job Categories: Scheduling Coordinator. Job Types: Full-Time.

Job expires in 22 days.

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